Shipping & Logistics Policy

Effective Date: April 9, 2026

At Tirpal Udyog, we understand that timely delivery of industrial textiles is critical to your operations. This policy outlines our procedures for shipping, freight, and delivery of bulk orders.

1. Processing & Manufacturing Lead Times

Unlike standard retail, our products are often manufactured to order or customized (size, GSM, printing).

  • Ready-Stock Items: Usually dispatched within 2–4 business days after payment confirmation.

  • Custom/Bulk Orders: Lead times vary based on order volume and specifications. Estimated timelines will be provided at the time of quotation.

2. Shipping Methods & Carriers

We utilize a variety of logistics partners to ensure safe delivery across India:

  • LTL (Less than Truckload): For mid-sized orders.

  • FTL (Full Truckload): For high-volume projects or large-scale tender fulfillments.

  • Local Delivery: For clients within Delhi/NCR, we may utilize local transport services or factory pickup.

3. Shipping Charges

  • Ex-Factory Basis: Unless otherwise agreed in writing, all prices quoted are Ex-Factory (Delhi).

  • Freight Costs: Shipping charges are calculated based on weight, volume, and destination. These will be added to your invoice or can be handled via “Freight-to-Pay” (To-Pay) through your preferred transporter.

4. Delivery Locations

We ship to industrial sites, warehouses, and commercial addresses across India.

  • Remote Access: If your site (e.g., a construction zone or agricultural farm) has restricted access, please inform our logistics team in advance.

  • Loading/Unloading: The buyer is responsible for arranging labor and equipment (forklifts, etc.) for unloading heavy consignments at the destination.

5. Order Tracking & Documentation

Once your consignment is dispatched, we will provide:

  • The Transporter Name and Consignment Note (LR/GR) Number.

  • A copy of the Tax Invoice and any required Technical Datasheets.

  • E-way bill details as per GST regulations.

6. Damage & Transit Insurance

  • Inspection: Upon delivery, please inspect the packaging for any signs of tampering or damage before signing the Proof of Delivery (POD).

  • Claims: Discrepancies or transit damages must be noted on the LR copy and reported to us within 48 hours of receipt.

  • Insurance: While we ensure high-quality industrial packaging, we recommend transit insurance for high-value bulk shipments.

7. Contact Logistics Team

For updates on your shipment or to coordinate a pickup from our Delhi warehouse:

  • Phone: +91 9810038146 | +91 9899323339

  • Address: Shop no. 250-251, Azad Market, Delhi-110006

  • Email: info@tirpaludyog.com